Quick Answer:
If you notice slow drains and gurgling while resetting a smart shutoff, the first steps are to make sure the valve is fully reopened following the manufacturer directions and to slowly bleed any trapped air. Then test flow from the lowest cleanout while you cycle the shutoff to see whether debris or air is affecting the main line. If careful re-opening and these checks don’t restore normal flow, contact the device installer or a plumber.
Why This Happens
Smart shutoff valves sit in the main supply or branch line and can trap a small amount of grit or air when they change position. Cycling a valve can dislodge that material or introduce air pockets that cause slow drainage, gurgling, or uneven flow. The problem is often a partial restriction right at or just downstream of the shutoff, or trapped air in the system rather than a large blockage in the municipal main.
Step-by-Step What to Do
1. Reopen the valve exactly per the manufacturer instructions
Follow the device guide for a full open position. Some electronic shutoffs require a specific sequence or confirmation step. Do not force parts beyond the intended motions. After reopening, let the system sit for a minute so internal components reseat.
2. Slowly bleed air from the system
- Open a faucet at a high point (if available) and then the lowest drain to let trapped air escape slowly.
- Release air gently; rapid venting can surge debris further down the line.
3. Open the lowest cleanout and run water while cycling the shutoff
Open the lowest cleanout in your plumbing stack and run a steady stream of water (such as from an outdoor hose or a tub). While water is running, cycle the shutoff once following the correct procedure to observe whether flow at the cleanout clears or changes. This helps show whether the restriction is immediately downstream of the shutoff.
4. Check inlet screens on the shutoff for trapped grit
Many smart valves have small inlet screens or filters. With power off and according to the manufacturer’s service steps, inspect any accessible screens for grit or sediment and gently clear them if allowed. If the device is sealed or you’re unsure, skip this and call the installer.
5. Snake downstream of the shutoff connection if flow is still restricted
If flow remains poor after reopening and bleeding air, try running a drain snake downstream of the shutoff connection (from the lowest cleanout) to clear a partial obstruction. Do not attempt aggressive mechanical work on the smart shutoff itself—only use the snake in accessible drain lines.
6. Contact the device installer or a plumber if reopening doesn’t restore proper flow
If careful reopening, bleeding, and a limited snake attempt don’t return normal flow, contact the device installer (for warranty and device checks) or a licensed plumber to diagnose and clear a deeper clog.
What Not to Do
- Don’t forcibly pry open electronic shutoffs or repeatedly cycle them without following instructions — that risks valve damage.
- Don’t delay calling a pro when normal flow doesn’t return after careful re-opening or you notice persistent sewage odors.
When to Call a Professional
- Flow stays reduced after you’ve followed the steps above.
- You detect a sewage smell or see backups — these are signs of a sanitary sewer issue and need a plumber.
- The smart shutoff shows error codes, feels damaged, or you’re unsure how to access screens safely—contact the installer to avoid voiding warranty.
Safety Notes
- Wear gloves and eye protection when working near drains or cleanouts; wastewater can contain harmful bacteria.
- Ventilate the area if you smell sewer gas. Persistent odors are a hazard — treat them seriously and call a professional.
- Do not open or modify the electrical components of a smart shutoff. Turn power off only as directed by the manufacturer and installer.
If you recently made a change in your system that might be related, see Partial clog after filter install or, if the issue followed recent work, see Partial clog after plumbing repair.
Common Homeowner Questions
- Can the shutoff trip itself cause a clog? Yes — it can displace grit or create air pockets that reduce flow, usually as a partial restriction near the device.
- How long should I wait after reopening before calling a pro? After bleeding air and testing at the lowest cleanout, if normal flow hasn’t returned within 10–20 minutes, call the installer or a plumber.
- Is it safe to remove the smart valve myself? No — do not disassemble electronic shutoffs yourself; contact the installer to avoid electrical or warranty issues.
More in this topic
For more related fixes and similar symptoms, see Main Line Partial Clogs.
